A multitude of homes and businesses experience the benefits of ActivePure Technology every day and have come to depend on our honesty and service. Our satisfied customers rely on the protection provided by Beyond by Aerus and ActivePure Technology to safeguard their environments from harmful airborne and surface contaminants.
I contacted Scott about a burning smell with my Aerus Lux Guardian upright vacuum. He put me in touch with Rick Zander , he came to my house the next day , took it with him to store to check what the problem is . He called me the next day and discovered the motor needed replaced , he told me he was arranging to get the motor from another store and received, installed new motor and brought it to my house by 3pm. What excellant service , professional, and very nice to deal with. I appreciate a sales rep who is knowledgeable and honest. Thank you , Scott and Rick you are the best!
Bought a commercial grade vacuum from Scott and the team at Electrolux in Wilkes-Barre and couldn't be happier. This is a first rate outfit. Two months into it we cut the cord by mistake and they replaced it for free! It was a $150 value! No charge. The service we've received has kept the machine working perfectly. They go out of their way. Highly recommend!! 5 stars!
Scott and his team are the best in the industry! He sells quality products and is an expert on each one. When my vacuum handle fell and was damaged Scott replaced it immediately which shows the service is also impeccable. I would highly recommend Aerus and Scott to anyone!
These guys are great. At this point I have 2 vacuums 2 air purifiers and a space heater in my house that came from Scott and his team. All the products are 1st class and Scott and his team are professional. I've only had one issue with a vacuum and that was taken care of quickly and without cost. I highly recommend Scott and his team.
I recommend Scott and His team all the time to my Patients. They are very Knowledgeable and prompt. The equipment is the best on the market. I have had my air purifier and 2 vacuums for over 15 years. I have need one repair and that was my fault (stepped on the hose) and they cleaned them fully and replaced brushes complimentary.
I have used the products for years and have never been happier. I can honestly say that the professionalism of the staff is on par with their products. From the in home visit to the in store service I have never been disappointed. I highly recommend Scott and his team!!
I have been using an Aerus vacuum, air purifier and shampooer for 12 years. My aunt has severe asthma and always requests that I move the air purifier to her room when she visits and the shampooer has removed stains I didn't think possible. The salesperson I spoke with was knowledgeable and professional and my service on the equipment over the years always left the product as good as new. If your looking for the best product on the market that will last for years, this is the place.
All the girls at Aerus Wilkes-Barre are terrific and Scott is wonderful. I just LOVE my vacuum & all the other products I purchased here. The customer service is outstanding & the staff is so knowledgeable & friendly. I will probably never be without these products that's how great they are!
I have done business with this company for many years! The products are superior and the service I've received from all agents especially Grace is outstanding. She definitely goes the extra mile to make sure everything is in working order. I'm very pleased with products and would not do business with anyone but Aerus.
I know Scott the owner for over 30 years. He is dedicated, knowledgeable, and once of the hardest working people I know. I know for a fact that this is one of the best sales and service organizations in the country. The staff is well trained and most helpful.
Scott was an amazing rep and answered all our questions! He was very helpful in assisting us with all our questions and needs. The vacuum is top notch! An amazing product!
I have had extensive experience with this company and their products. I have never been disappointed either with the equipment or the service. I own a dehumidifier (excellent unit), multiple vacuums (that never break), air purifiers and more. I cannot reccomend this place highly enough.
We have had 2 air purifiers and a vacuum for 10 years+. Having multiple animals in the house, the equipment has been a life saver for us. Scott has been easily accessible for part replacements and to answer any questions..
Upgraded to the Guardian Platinum a few years ago. Best vacuum I've ever owned and it's great for vacuuming pet hair. Service is great, too.